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Genius

We’re a team of financial advice and customer support agents striving to give our customers the best customer service in financial services. We’re available 24/7, 365 days a year.

I find my passion in helping our agents develop their skills and resources to provide the best possible assistance to our members. Genius is the frontline of Albert and has the honor of providing service that keeps our clients coming back. It is a privilege to have a hand in ensuring our members have the best technical and financial support we can offer!

Kendall W.

Kendall W.

Customer Support Supervisor

What our people say

It was through Albert's Savings and Budgeting products that I learned stability and control with my own finances. As a customer myself, it is extremely special to get to work everyday surrounded by a team that is driven, kind, and determined to make financial stability a reality for all!

Riley M.

Riley M.

Vendor Relationship Manager